New Malden has a commercial character you do not find anywhere else in London, and a fair few businesses here need a website that works for two audiences at once rather than one.
New Malden is home to the largest Korean community in Europe, and that shapes the high street — restaurants, supermarkets, specialist retail and professional services that trade with both the local Korean community and the wider area. A good share of the briefs we see here involve a site that has to work for both: two languages, sometimes two quite different ideas of what a good website looks like, and the practical business of getting non-Latin characters to display and search properly rather than turning into question marks.
That is a real technical problem rather than a translation exercise. Character encoding, fonts that actually contain the glyphs, search that matches the right words, and URLs that survive being shared — these are the things that quietly break when a site is retrofitted into a second language instead of being built for it. We have done multilingual builds across several projects and the lesson is consistent: it is far cheaper to plan for the second language than to add it afterwards.
Away from the high street, the rest of New Malden looks like most of outer south west London — trades, dental and medical practices, small professional firms, and a long tail of businesses whose website was built once and never touched again.
What we do
Working UK-wide and internationally — directly with businesses, and white label behind design and marketing agencies.
Discuss a projectWe do the same work wherever the client is — these are simply the parts that come up most often here.
Sites built for two languages from the start, not retrofitted.
Ecommerce for independent retailers and specialist food suppliers.
Getting off a platform that cannot handle a second language properly.
Retained hours for a site nobody has looked at in years.
The list above is what comes up most in New Malden. It is not the whole offer — these are the other things we are asked for.
Bespoke builds where a template is the wrong tool.
Portals, member systems, dashboards and internal tools.
CRM, ERP, payment and finance systems connected.
Bespoke CRMs, intranets and member portals.
A separate front end, where the stack calls for it.
CMS development, themes and editor blocks.
UK managed hosting, backups and monitoring.
Mobile and cross-platform application work.
We take on work across south west London, UK-wide and internationally. Around New Malden that regularly includes Raynes Park, Motspur Park, Worcester Park, Kingston, Malden Rushett and Coombe.
Not just what it should look like. We will tell you what it would take, what it would cost, and when something cheaper would get you most of the way — before you have committed to anything.