New Malden has a commercial character you do not find anywhere else in London, and a fair few businesses here need a website that works for two audiences at once rather than one.
Our office is in Tolworth, a short run from New Malden. Close enough that coming out is routine rather than something to arrange weeks ahead, which suits the retail and restaurant work we do here — photographing a premises and working out what the site actually has to show is hard to do remotely.
The rest of a project still runs better over email and a staging link you can open whenever you like than in a standing meeting, wherever we happen to be.
What we do
Working UK-wide — directly with businesses, and white label behind design and marketing agencies.
Discuss a projectNew Malden is home to the largest Korean community in Europe, and that shapes the high street — restaurants, supermarkets, specialist retail and professional services that trade with both the local Korean community and the wider area. A good share of the briefs we see here involve a site that has to work for both: two languages, sometimes two quite different ideas of what a good website looks like, and the practical business of getting non-Latin characters to display and search properly rather than turning into question marks.
That is a real technical problem rather than a translation exercise. Character encoding, fonts that actually contain the glyphs, search that matches the right words, and URLs that survive being shared — these are the things that quietly break when a site is retrofitted into a second language instead of being built for it. We have done multilingual builds across several projects and the lesson is consistent: it is far cheaper to plan for the second language than to add it afterwards.
Away from the high street, the rest of New Malden looks like most of outer south west London — trades, dental and medical practices, small professional firms, and a long tail of businesses whose website was built once and never touched again.
We do the same work wherever the client is — these are simply the parts that come up most often here.
Sites built for two languages from the start, not retrofitted.
Ecommerce for independent retailers and specialist food suppliers.
Getting off a platform that cannot handle a second language properly.
Retained hours for a site nobody has looked at in years.
Much of our work is delivered white label or under agreement, so these describe the problem and the approach rather than naming the client.
Five separate legacy CMS sites, five databases and five themes, consolidated into a single multilingual multisite CMS platform.
Multisite · MultilingualA multisite platform serving several regional websites from one build, each with its own content and language.
Ecommerce · Product configuratorA bespoke configuration module built on top of a standard ecommerce platform, so customers can order hand-made furniture built to their own measurements.
We take on work across south west London and UK-wide. Around New Malden that regularly includes Raynes Park, Motspur Park, Worcester Park, Kingston, Malden Rushett and Coombe.
Not just what it should look like. We will tell you what it would take, what it would cost, and when something cheaper would get you most of the way — before you have committed to anything.