Whether you have just launched a complex, multi-user, CRM system, an Ecommerce website or a more modest project, once it goes live you want it to stay that way. In some circumstance the ongoing support you need may be minimal and general in nature. In other cases, you may need a more complex approach. We never build in extra services or options that you are unlikely to ever need because our philosophy is to offer an appropriate service with a clear cost. At the end of every project we like to think that we never walk away without offering you the best in ongoing care and maintenance.
Clear tailored support – We tailor all our support to a level that suits you, not one suits us.
Out of hours - We also offer out of business hours support should you need us or there is an issue.
Our services
Support
We think support should be there when you need it and be what you need it to be. Whatever your support requirements we are happy to discuss it with you.
}}
Maintaining Your Systems and Your Peace of Mind
With maintenance in place you know that your systems and services are in good hands. We have years of experience of supporting our clients, so you can be confident that we are working for you to keep things running how you expect.
}}
Fast response
Should the worst happen we identify, asses and deal with the issue. We will keep you informed and up to speed on what is happening and when things will be back to normal.
}}
Retained Hours Contracts
Speak to us about fixed retained hours contracts. We can allocate specific times and dates as required. It is a great way to boost your internal skillset when it is needed.
}}
Security and Other Updates
Ensuring all your systems are current and operating on the latest versions can be a headache. We offer a series of packages to keep your security up to scratch and your system to the latest specifications.