The challenge
A registered charity that provides the ambulance service for its island community, and runs a training arm delivering first aid and health and safety courses to individuals and employers.
Selling a course place is not the same as selling a product. What is being bought is a seat on a particular date, so the booking has to understand dates rather than stock.
What we built
- A course catalogue with scheduled dates.
- Online booking with payment taken at the point of reservation.
- Customer accounts for individuals and for employers booking staff on.
- Built on an ecommerce platform extended with booking functionality.
The outcome
Booked and paid onlinePlaces reserved without office admin.
Dates, not stockThe system understands scheduled sessions.
One account, many bookingsEmployers can book staff onto courses.