Most businesses already hold the truth about stock, pricing and customers in an accounting or ERP system. The website usually holds a copy of it, maintained by hand, that is wrong by varying amounts.
This is the integration that pays for itself fastest, because the manual work it replaces is both constant and error-prone. Somebody updates prices in the accounts package, then updates them again on the website, and the gap between those two moments is when a customer buys at last month’s price.
The direction matters. For most businesses the accounting or ERP system is authoritative and the website should follow it — stock levels, prices, product data flowing one way. Orders then flow back the other way, so sales appear in the accounts without anybody re-keying them.
Where it gets interesting is trade: customer-specific pricing, credit terms and account ordering all live in the back-office system, and reproducing those rules on the website by hand is how businesses end up quoting prices they cannot honour.
What we do
Working UK-wide — directly with businesses, and white label behind design and marketing agencies.
Discuss a projectFrom the back office to the website, usually on a schedule rather than live. The decision worth making early is what the site shows when stock is low or uncertain.
Including customer or group-specific pricing, so a trade customer logging in sees their own terms rather than list price.
Descriptions, codes and attributes maintained once. For large catalogues this is usually the single biggest time saving.
Website orders pushed into the accounting system as sales records, so the finance side does not re-enter them.
Linking a website login to the right account record, which is what makes account ordering and credit terms possible at all.
Giving a logged-in customer their own order history and documents, pulled from the system that already holds them.
The integration matches records on a shared key. If the same product has different codes in different places, that has to be resolved first, and it is usually a bigger job than the integration itself.
Live sync sounds better and is sometimes worse — more load, more to go wrong, and rarely necessary for stock that changes a few times a day. We pick based on how fast your data actually moves.
Some on-premise ERP systems expose almost nothing. There is usually a route, but it is worth a short paid discovery to confirm what yours allows before anyone commits to a fixed price.
A lot of our work is delivered white label or under agreement, so these describe the problem and the approach rather than naming the client.
An industrial-scale ordering portal migrated off a legacy platform, with client authentication, advanced search and form-to-CRM integration.
Ecommerce · Product configuratorA bespoke configuration module built on top of a standard ecommerce platform, so customers can order hand-made furniture built to their own measurements.
Ecommerce · DevelopmentBespoke ecommerce for a luxury coffee supplier — one-off purchases and recurring bulk orders, with accounts, history and simplified repeat ordering.
The accounting or ERP package, what the website currently duplicates, and what is being typed in twice. We will confirm what your system allows before quoting anything.