Plenty of agencies host client sites because the client expects it, not because they want to be a hosting company. The margin is welcome; the 2am responsibility is not.
Agencies end up hosting almost by accident. A client asks who will host it, nobody wants to hand them to a commodity provider, and so the agency buys a reseller account. It works until something breaks on a Friday and there is nobody to escalate to who understands the site rather than just the server.
White label hosting through us means the infrastructure is managed properly — provisioning, patching, backups that get verified, monitoring that alerts somebody who can act — while the client relationship, the branding and the billing stay entirely yours.
The part that distinguishes it from a reseller account is who answers. When the problem turns out to be a plugin conflict rather than the server, that is still us. There is nobody to hand it back to.
UK-based, provisioned and sized to the sites rather than sold as a tier. OS and platform patching in scheduled windows.
Daily, off-site, 14-day retention as standard. The platform confirms the job ran, and restores are exercised rather than assumed.
Real pages checked, not just the home page, and alerts going to people who can act rather than to your inbox at 2am.
Each client site with its own user and processes, so one compromised site cannot reach another on your account.
Your clients see your agency. We do not contact them, and nothing in the stack carries our name.
When it turns out not to be the server, the same people fix the site. That is the whole point.
Monday to Friday, 8am to 6pm. We are not a 24/7 operation and pretending otherwise would only matter on the night it was not true.
Our uptime figure is a 99% target excluding planned maintenance, not a contractual guarantee with credits attached.
Client sites, domains and data stay portable. We can also provision into your own cloud account so the infrastructure is yours.
We will tell you what moving them involves and what the arrangement would look like — including when your current setup is fine and does not need changing.